Our Culture

As a member of the North Shore Healthcare family, our center’s dedicated healthcare professionals strive to deliver quality care to those who have chosen us. Rib Lake Health Services’ goal is to create an environment that affords our residents the opportunity to be a partner in the care they receive, to develop trusting relationships with our caregivers, and to reach their highest level of independence. We are passionate about making our center The Right Choice for you or your loved one.

Rib Lake Health Services have been serving Taylor County since 1969.  We are proud to be in a community that takes an active interest in our residents, making Rib Lake Health Services part of a larger network of people, committed to our success.

Rib Lake has been awarded the American Health Care Association’s Certificate of Achievement for meeting their measurable targets, which improves the lives of the people we serve. In a recent customer satisfaction survey we are proud to share that 100% of residents rated their overall experience as good to excellent and they would choose this facility again if the need arose. We are also proud to be on the U.S. News & World Report Best Nursing Home list for 2018.

We recently were awarded a 2019 Bronze – Commitment to Quality Award by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL). The Award Program has three levels: Bronze, Silver, and Gold. As a recipient of the Bronze – Commitment to Quality Award, we may now move forward in developing approaches and achieving performance levels that meet the Silver – Achievement in Quality Award criteria.

Leadership Team

Director of Social Services / Admissions–Brittany Allen

“I enjoy meeting and working with residents and their families helping them with a smooth transition into this stage of life and the facility.”

Business Office Manager–Connie Krueger

“I like working with people on a smaller/closer setting, than the bigger corporate world prior.  This provides me the opportunity to excel in customer service.”

Testimonials

“This is probably the hardest thank you I have to write. Seven years, 9 months, and 20 days you took care of my husband. How can I say thank you for that? I know he was not the easiest patient ever, but he was the love of my life until the Alzheimer’s took hold of him. He was the best husband a girl could have. He was the cheerleader and supporter of every foolish dream I ever had. He was a great father to the family he gave me. My thanks to him was to be the best advocate for his health care that I could be which made me a bit (well a lot) snarky at times. Forgive me for that. Thank you for letting me stay with him that last week, walking around in stocking feet, making hot chocolate in the middle of the night and wrapping me in blankets as I slept cross wise on the lift chair. It felt like family. It felt like love. You are all special.”

– Arlene J.

“I want to thank each and every one of you from my heart for all of your Christ like care, your cheerfulness, the deep generosity and compassion of your souls. It is always a wonderful thing to be in a place where there are so many truly good people!

Thank you once again!”

– Richard G.

“We would like to thank each and everyone of all Larry’s helpers while he was in rehab for the last several months. Special thanks to Jerry, Robin, Big Boy, Kylee, Kaylee, Amanda, Brittany and all the helpful staff. Things are going well! Thanks to Kay for bringing him back to the real world. Also thanks for Ruth and Teri for getting him moving again. It’s still a slow process but he does his exercises every day.

Thank you all!”

– Larry and Sheryl B.

“Hi everybody, I’m doing fine.  I would recommend Rib Lake to anyone who needs help.  Thank you so much for your help.  I don’t remember all your names but know your faces. The ones I do remember are Ellen, Rachel, Terry, Joanie, and a young girl Erica and John, we had talks about our Lord. I thank him too. I don’t want to leave anybody out so THANKS from the cleaning ladies, CNA’s Nurses, and to our Lord.  GOD BLESS YOU ALL. A special thanks to Jeanie. P.S. I even thank the birds, fish and the residents for entertaining me.”

– Juanita C.